All orders will be shipped by either Royal Mail 1st Class Post or Courier for FREE. It will be delivered to you by
your local postman. Typical delivery time is 1-2 working day. We also provide next day guaranteed service by Royal Mail
Special Delivery at extra cost, which you can select during the check out process. How long does delivery take?
We usually dispatch your order (place before 2pm) on the same working day.
Delivery to the UK can take as little as one working day, this will depend on the delivery option that you have selected.
Please click on the
Royal Mail website for more details about the delivery time.
Occasionally, there are delays within the postal system. Although delays are rare, please allow upto 15 days for your order to arrive, particularly during the peak periods around Christmas, New Year and Bank Holidays. How do I track my order?
We automatically send an e-mail to the e-mail address you submitted when you placed your order:
a. When we receive your order.
b. As soon as your order has been dispatched. A tracking number will also be provided if you required Recorded or Special Delivery Option. You can then track your package on the
Royal Mail Website.
You can also login to your account using your email address and password to track the progress of your order. How are compatible cartridges and original cartridges different?
Compatible cartridges are specifically manufactured to meet or exceed Original Equipment Manufacturer (OEM)
specifications. These cartridges offer a high standard of quality, reliability, and offer high-quality printing
results. Compatible and generic cartridges are brand new cartridges, containing only new components, and are an
economical alternative to expensive brand-name cartridges and supplies, which allow the consumer to enjoy big savings
over brand-name cartridges and supplies. The use of compatible or generic replacement cartridges does not void the
printer's warranty. Will compatible or remanufactured cartridges void my printer’s warranty?
You may be worried that the use of compatible or remanufactured printing supplies will void your printer's warranty.
The use of compatible or remanufactured printing supplies will not affect your printer’s warranty. Your printer warranty cannot be
voided because you select compatible products unless the manufacturer can prove that the compatible or remanufactured product caused
direct damage to your printer. In cases such as this, the manufacturer may choose not to repair your printer but
your warranty would remain in effect for all other warranty issues. The inks I received are not accepted by my Epson Printer, it still show a cross "X"?
Did you replaced just 1 cartridge or the full set?
Most new printers do NOT allow to mix compatible cartridge with any Original cartridge. It have to be full set of compatible or full set of original cartridges in the printer.
If you replaced only 1 cartridge & the printer is not accepting it, try replacing the full set with only compatible cartridges.